Discover how conversational AI can help you transform your business. Learn how to use chatbots and intelligent assistants to improve customer service, optimize processes, and increase sales — all without needing advanced technical knowledge.
The event features Sara Oliver Gómez, Lead Analyst at NTT Data, an expert in multimodal interfaces and intelligent conversations, and Laura Martín-Pérez, Expert Analyst at NTT Data, with extensive experience in Conversational Artificial Intelligence projects.
During this session, you will learn:
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What conversational AI is and how it can boost your SME.
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How to implement simple and effective solutions tailored to your business.
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Practical use cases in customer service, marketing, and sales.
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Common mistakes when implementing chatbots and how to avoid them.
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