Maximize your sales with a CRM

Have you heard of CRM (Customer Relationship Management)? They are customer relationship management systems that allow companies to organize, automate and synchronize all interactions with their customers and suppliers.

07 Sep 2023. 15:12
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  • SME maturity
    All
    Topic
    1. Comercio electrónico
    Scope to digitize
    1. Digital strategy

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Have you heard of CRM (Customer Relationship Management)? They are customer relationship management systems that allow companies to organize, automate and synchronize all interactions with their customers and suppliers.

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CRM

Learn about the benefits that a CRM will have for your SME

  1. Contact management: allows you to store and organize valuable customer information, such as names, emails, phone numbers and details of past interactions.

  2. Workflow automation: you will be able to automate repetitive tasks, such as sending follow-up emails, appointment reminders or lead follow-up, saving time and increasing productivity.

  3. Analytics and reporting helps you gain valuable insights into your sales performance and the effectiveness of your marketing strategies through reports and analytics.

  4. Sales tracking allows you to keep a detailed record of every interaction with customers throughout the sales process, allowing you to identify opportunities and close deals more effectively.

  5. Integration with other tools offers integrations with other applications such as email, calendars and social networks, making it easier to manage and access relevant information.

 

Effective customer management through this tool can make a difference in the market. Do not hesitate and implement a CRM in your SME!

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